Very poor customer service. Complains about doing FFL transfers (which is easy money), terrible inventory and not exactly enthusiastic about actually ordering what you want. I've tried twice now to buy a firearm there, both times I was disappointed. I will not be back.
I have no idea how someone can bash their customer service. Warren's is a great little small-town shop with firearms, fishing and archery equipment. The owner and other employee are both very friendly and willing to help anyone with anything.
Walked in, had a look around, walked out. The gentleman behind the counter was nice, although we didn't converse. In-store stock was pretty limited and I came away feeling like you were expected to ask for something if you were looking for it, because it'd take forever to guess where items were otherwise.
Yes, they may be talking with a friend to pass the time when you walk in, but if you have a question, they will always defer to the customer. And after your second visit, you will be that "friend" chatting with them at the counter when someone else comes in.
This is one of the FEW places in Washington that has Great customer service and fair prices. Matter of fact I'd even be willing to pay a little more if I had to, just to be treated with some respect and appreciation for coming in and shopping.
Fast and friendly staff. They were unable to help me with my problem, but they were more than happy to point me to who could. Small selection of guns, ammo and supplies. The good customer service was the biggest highlight of my visit.
Warren S Sport Headquarters is a US Store based in Washington, North Carolina. Warren S Sport Headquarters is located at 240 W Main St, Washington, NC 27889, USA.
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